How it works
Long-term WAV rental, explained
One vehicle, one weekly price, for 1, 2 or 3 years. Here's how it works from your first application to the end of your term.
Apply online
Choose a vehicle (or ask us to recommend one), a plan and a term, and tell us a little about yourself. Applying is free.
We call you
Within one business day we'll talk through your needs, answer questions and check eligibility. Drivers: we'll also confirm your Driver Authority.
Inspect the vehicle
Come and see it in Sydney. Bring the wheelchair and the passenger if you can, so you know the fit is right before you commit.
Sign & set up payments
We send your rental agreement to read and sign, plus a secure Stripe link to pay the bond and set up weekly payments by direct debit or card.
Handover
We walk you through the ramp, tie-downs and restraints, and you drive away. Servicing, rego and insurance are on us from here.
Pricing
How our prices work
Every vehicle page shows two sets of prices. Business plans (organisations and drivers) run for 1, 2 or 3 years and are billed weekly, and longer terms cost less per week. Personal plans (people and families) run for 12 or 24 months, the total you can ever pay is capped below the vehicle's value, and 2-year plans include unlimited kilometres. Both are billed weekly. Your price is fixed for the whole term.
- Rent
- Deducted automatically every week, in advance, by direct debit or card.
- Bond
- 4 weeks’ rent on personal plans and 4 for drivers; and 2 for organisations. Refunded at the end of your term.
- Kilometres
- Unlimited on 2-year personal plans. Otherwise usually 25,000 km a year on business plans and 20,000 on 12-month personal plans, then $0.20/km.
- Insurance excess
- $2,000 per claim, unless your vehicle page says otherwise.
All prices are in AUD and include GST.
What’s included
- Comprehensive insuranceFleet cover for the vehicle and its conversion equipment, plus third-party property.
- Registration & CTPNSW rego and green slip, renewed by us for the whole term.
- Servicing & tyresScheduled servicing, tyres, brakes and wear-and-tear items.
- Ramp & restraint servicingRamp, tie-downs and occupant restraints inspected and maintained.
- 24/7 roadside assistanceBreakdown help around the clock, anywhere in Australia.
- Handover & WAV trainingA full walkthrough of the ramp and restraints when you collect the vehicle.
Not included
- Fuel, tolls, parking and traffic fines
- Damage excess if you make an insurance claim
- Kilometres over your annual allowance
- Cleaning beyond normal use
Eligibility
Who can rent
People & families
- Main driver 25 or older
- Full Australian licence (no learner or provisional)
- Proof of identity and address
- Any extra drivers approved by us
Care & transport providers
- Registered ABN
- A nominated contact
- Drivers 25+ with a full licence, approved by us
- Business-use declaration
- Invoiced or direct-debit payment
Rideshare & taxi drivers
- 25 or older, with a full Australian licence
- A current NSW Driver Authority
- An account with an authorised booking service (e.g. Uber, DiDi, a taxi network)
- Business-use declaration
End of term
When your term finishes
Start a new term
Keep the same vehicle or move into a newer one, on a fresh 1, 2 or 3 year price.
Hand it back
We inspect the vehicle with you and refund your bond once everything's squared away.
Need to finish early?
Talk to us. Your agreement sets out the notice period and any early-exit fee, so you know them before you sign.
Next step
Find the right vehicle
Compare prices for each term, then apply in a few minutes.